faq’s

What is the minimum age requirement for renting?

You Must be at least 23 years old in order to rent a car.

Is there a maximum age requirement for renting?

There is no maximum age requirement for renting.

What are the required credentials will I need to present when I pick up my rental?

You will need to present a valid US. Driver’s license when picking up your rental.

What is the security deposit required to rent a vehicle?

You will need to put down a refundable $250 security deposit. Your security deposit will be refunded once the car is returned back in its original condition that it was received.

Will you check my driving record?

Once a customer opens a rental agreement, but before the transaction is completed, Brooklyn’s Best Inc. might contact the issuing Department of Motor Vehicles (DMV) to perform a driver’s license verification for primary and additional drivers. Budget reserves the right to deny rental if the driving history reveals any of the following:

  • Invalid, suspended or revoked license
  • One or more convictions for reckless driving within 48 months
  • One DUI, DWI or DWAI conviction within 48 months
  • Failure to report an accident/leaving the scene of accident within 36 months
  • Possession of stolen vehicle or use of a vehicle in a crime
  • Expired license
  • Three or more convictions for moving violations within 24 months (excluding seatbelt violations)
  • Two or more accidents within 36 months
  • Other activities that suggest an unsatisfactory driving record.

What if I have traffic infractions?

BBCR will check renters’ and additional drivers’ licenses to ensure that they are valid. BBCR is unable to rent if the driving history reveals any of the following issues:

  • Invalid, suspended or revoked license
  • One or more convictions for reckless driving within 48 months
  • One DUI, DWI or DWAI conviction within 48 months
  • Failure to report an accident/leaving the scene of accident within 36 months
  • Possession of stolen vehicle or use of a vehicle in a crime
  • Expired license
  • Three or more convictions for moving violations within 24 months (excluding seatbelt violations)
  • Three or more accidents within 36 months
  • Other activities that suggest an unsatisfactory driving record.

Is a credit card needed to hold my reservation?

Yes, you will need to provide a valid credit card when booking the reservations.

Will my credit/debit card be charged when I make the reservation?

Yes, your credit/debit card will be charged when the reservations has been confirmed.

What is your cancellation policy?

You will need to contact BBCR and cancel your reservations at least 48 hours prior to the start of your reservations for a full refund. If you cancel your reservations with less than a 48-hour notice, you will be charged 25% of your total reservations.

May I prepay my rental?

Yes, all rentals will need to be prepaid in order to validate the reservations.

Can I pay with cash?

Yes, you can also pay with cash but a valid credit card will need to be on file for the duration of the rental.

Which credit, charge and debit cards do you accept?

At BBCR we accept the following major credit cards: American Express, Discover, JCB/Japan Card, MasterCard, Optima, PHH and Visa.

Can I use another person’s credit card with their permission?

No. At the time of rental, the renter is required to present a valid driver’s license and credit card with his/her name imprinted on it. The name/address on the credit/debit card MUST match the name/address on the driver’s license.

Will the rental be inspected at the time of pick up?

Yes, your rental will be inspected in your presence to notate the condition of the car as well as the gas levels. This inspection will also occur upon return of your rental.

When does my rental contract begin and end?

Your rental contract begins on the time and date listed on your reservations. Your rental must be return before or at the time when your contract expires. If your rental is not returned on time, you will be charged the full daily rate of your rental.